Aviso Legal

1. General conditions:

This legal notice contains the conditions that regulate the use and access to the website https://www.starprop.com (hereinafter site or web) and the responsibilities derived from its use, in compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (hereinafter, LSSI). It shall be understood that access or mere use of the website by the user implies the user's adherence to all the conditions that Star Prop has published at that time on the web. Users are informed that Star Prop respects current legislation on the protection of personal data, the privacy of users, and the secrecy and security of their personal data, adopting the necessary technical and organizational measures to prevent loss, misuse, alteration, unauthorized access, and theft of the personal data provided.

2. Owner:

The owner of this website is:

STAR PROP PATRIMONIAL SL hereinafter Star Prop, with registered office at Carrer Castellar,, 6, 17490 of Llançà (Girona), with CIF B05380993 (API 11399), contact phone 93 220 20 20 and email address info@starprop.com

3. Purpose:

The purpose of this site is to inform about the activity and services developed and offered by Star Prop.

4. Intellectual and Industrial Property Rights:

The entirety of this website: description and characteristics, text, images, trademarks, logos, buttons, software files, as well as the structure, selection, arrangement, and presentation of its contents are protected by Spanish and international laws on Intellectual and Industrial Property. In no case does access by third parties to said site imply any waiver, transmission, or total or partial transfer of the rights granted by Spanish and international legislation on Intellectual and Industrial Property.

The reproduction (except for the temporary download from the website to the user's computer hard drive or proxy servers), copying, use, distribution, reuse, exploitation, making second copies, mailing, transmission, modification, transfer, or any other act that is done with all or part of the information contained on this web that has not been expressly authorized by the owner is prohibited. The user is obliged to use the contents in a diligent, correct, and lawful manner and, in particular, agrees to refrain from deleting, circumventing, or manipulating the "copyright" and other identifying data of the rights of Star Prop or its holders incorporated into the contents, as well as the technical protection devices or any information mechanisms that may be included in the contents. https://www.starprop.com is a domain registered by Star Prop. The domain cannot be used, unless expressly authorized beforehand, in connection with other services that are not of the company in any way that may cause confusion among our customers or discredit of Star Prop

5. Access:

Users can access the site freely and free of charge. However, Star Prop reserves the right to limit access to certain areas of the website to those users who do not have the appropriate credentials. These credentials (username and password) are provided by Star Prop to its customers or to those users who expressly request it, in order to access specific information for that group of users. The use of the password is personal and non-transferable, and the transfer, even temporary, to third parties is not allowed. In this regard, the user undertakes to use it diligently and to keep it secret.

6. Responsibility and Obligations:

6.1. Responsibility regarding content

The content of this website is of a general nature, with an exclusively informative purpose and effect regarding our services and business activity. Star Prop is exempt from any liability regarding any decision made by the user of the website. Star Prop disclaims responsibility for any information not prepared by the company or not published under its name in an authorized manner, as well as responsibility arising from the misuse of the contents. Likewise, in relation to the contents, Star Prop reserves the right to update, delete, limit, or prevent access to them, either temporarily or permanently.

6.2. Responsibility regarding links to other websites (links)

The links introduced in this website are for informational purposes only and, therefore, Star Prop does not control or verify any information, content, products, or services provided through these websites. Consequently, Star Prop declines any type of responsibility for any aspect, especially the content, related to the linked pages. These links to other pages, as well as the products or services offered by them, do not imply endorsement, sponsorship, or recommendation by Star Prop.

6.3. Responsibility in case this page is the destination of the link introduced on another page

As regards the links established by other pages to the site of Star Prop must comply with the following stipulations: · Authorization must be requested prior to the realization of the link and its granting must be expressly stated.

The link must be absolute and complete, that is, it must take the user to the address of Star Prop itself and must cover completely the entire extension of the initial page screen. In no case, unless expressly authorized in writing by Star Prop, the page that makes the link may reproduce in any way the website of Star Prop, include it as part of its web or within one of its "frames" or create a "browser" on any of the web pages.

No erroneous or incorrect indication will be given about the page of Star Prop.

If it is intended to include any distinctive sign of Star Prop, such as trademarks, logos, and denomination, written authorization must be obtained.

The owner of the page offering the link must act in good faith and will not intend to negatively affect the reputation or good name of Star Prop.

Unless expressly authorized by Star Prop, it is prohibited to register the text elements of the trademark or logo, the domain name, or the company name of Star Prop as a keyword ("metatags" or "metanames") for searching websites conducted through search engines. Star Prop assumes no responsibility for any aspect related to the website offering the link.

6.4. Technical responsibility:

Star Prop will do its utmost to provide a stable and long-lasting service, but in no case guarantees the continuity of the operation or the operability and availability of the website due to causes beyond its responsibility. Star Prop is not responsible for direct or indirect damages, including damage to computer systems and the introduction of viruses existing in the network, derived from browsing the Internet necessary for the use of this website. For this reason, no compensation will be provided for possible problems due to the malfunction of the system.

6.5. Obligations of users:

The user shall be liable for damages that Star Prop may suffer as a result of the breach of any of the obligations determined in this legal notice. Regarding browsing, the user agrees to diligently and faithfully observe the recommendations that Star Prop establishes at the time regarding the use of the site. For these purposes, Star Prop will address users by any means of communication through the website.

7. Duration and modification:

Star Prop shall have the right to modify the terms and conditions stipulated herein unilaterally, either totally or partially. Any change will appear in the same form as they are found in this legal notice. The temporary validity of this legal notice coincides, therefore, with the time of its exposure, until such time as they are totally or partially modified by Star Prop. Star Prop may terminate, suspend, or interrupt unilaterally, the operation of this website, without the possibility of requesting any compensation from the user. After such termination, the user must destroy any information about Star Prop that they possess in any format and that they have obtained through the site or through communications made individually to the user by it.

8. Legislation and Jurisdiction:

These conditions of use are governed by Spanish law. Users and the company, with express waiver of any other jurisdiction, submit to the courts of for any controversy that may arise from the provision of the services subject to these general conditions.

9. Nullity and inefficacy of the clauses:

If any clause included in these conditions is declared totally or partially null or ineffective, such nullity or inefficacy will affect only said provision or the part thereof that is null or ineffective, subsisting in all other conditions.

 

Condiciones de uso

9. Política de cancelación 

En caso de pagos por reservas de alojamientos de alquiler no se ofrece la posibilidad de devolución, por lo que ningún importe será devuelto en caso de cancelación parcial o total de la reserva. 

 

10. Canal de denuncias

Puede acceder a nuestro canal ético a través de este enlace:

 

Canal de denuncias

 

El presente canal está dedicado exclusivamente para dirigir denuncias por incumplimientos legales de la organización o sus personas integrantes, en los términos y condiciones de la Ley 2/2023, de 20 de febrero, reguladora de la protección de las personas que informen sobre infracciones normativas y de lucha contra la corrupción.  

 

Si tiene cualquier duda sobre otras cuestiones puede contactarnos a través de otros canales disponibles en la página web.  

 

¿Qué se consideran incumplimientos normativos?  

 

Sin ánimo excluyente ni limitativo, se consideran: 

-    Fraudes y estafas 

-    Blanqueo de capitales 

-    Evasión o elusión de impuestos 

-    Delitos contra la propiedad intelectual o industrial 

-    Competencia desleal 

-    Delitos contra el mercado o las personas consumidoras 

-    Corrupción interna 

-    Irregularidades con la Seguridad Social o la Agencia Tributaria 

-    Incumplimiento de la normativa sobre protección de datos 

-    Revelación de secretos empresariales 

-    Malversación 

-    Delitos contra el medio ambiente y la salud pública 

-    Vulneración de derechos de las personas trabajadoras  

 

Algunas de las situaciones que se podrían denunciar por esta vía son:  

 

• posibles conductas y comportamientos considerados ilegales con el desempeño del trabajo, 

• presunta gestión lucrativa de recursos de la empresa, 

• situaciones de discriminación o abuso sexual, 

• prácticas de corrupción, robos, fraudes, etc.   

 

¿Quién puede presentar una comunicación?  

 

Cualquier persona de la empresa y aquellas personas externas que estén o hayan estado vinculadas o relacionadas a con la misma en un contexto laboral o profesional.   

 

¿Cómo puedo realizar una comunicación?  

 

Se puede cursar de forma verbal, escrita o presencial siguiendo los pasos indicados en el formulario del Canal confidencial de denuncias. Asimismo, la comunicación puede ser anónima.  

 

¿Cómo se tramitará la comunicación?  

 

Se tramitará garantizando la confidencialidad y prohibición de represalias a la persona informante.  

 

Garantía de confidencialidad de la persona informante  

 

El sistema interno de información reúne las garantías de confidencialidad, no represalias, respeto a la independencia, la protección de datos, secreto de las comunicaciones y las prácticas correctas de seguimiento, investigación y protección de la persona informante.  

 

Le certificamos que todos los medios puestos a su disposición para interponer la denuncia, pasan un filtro previo por parte de Lant Abogados para garantizar la confidencialidad de la denuncia y que ésta se remite a un interlocutor válido de la entidad denunciada.